On August 17, customer care took centre stage as Ideal Motors (Pvt) Ltd successfully brought its Mahindra Vehicle Ideal Service Care campaign to St Michel Service Station in Kaluaggala, Hanwella, an Ideal Motors spare parts and service dealer.
Held from 8:30 a.m. to 5:00 p.m., the campaign created a valuable opportunity for Mahindra vehicle owners to give their vehicles the professional attention they deserved while experiencing a range of customer-focused service benefits.
As part of the campaign, customers received a FREE Quality Inspection and FREE Vehicle Scanning, helping identify potential issues and assess vehicle performance with greater confidence. Adding further value, customers were also able to benefit from up to 10% OFF on Genuine Spare Parts, with the offer remaining valid for one full month from the campaign day, until September 17.
A notable highlight of the event was the participation of the After Market Team, whose involvement strengthened the technical and service-focused experience offered to customers. Their presence added an extra layer of expertise and support, reinforcing Ideal Motors’ commitment to keeping Mahindra vehicles performing at their best.
More than a service campaign, the event reflected a simple but powerful philosophy: customer satisfaction goes beyond the sale of a vehicle. Through initiatives such as Mahindra Vehicle Ideal Service Care, Ideal Motors continued to bring professional service, genuine parts, and trusted technical support closer to Mahindra owners across Sri Lanka.
The Kaluaggala campaign ultimately stood as another meaningful chapter in Ideal Motors’ ongoing commitment to quality, reliability, and exceptional customer care.
